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SOMA Computer, Inc.'s Technical Services department offers the most reliable and flexible service programs available. When you are covered with a SOMA Computer, Inc. service contract, your organization will be supported via helpdesk, dial-up support services as well as on-site support services to will ensure quick response and avoid "down time".

Through the use of third party service organizations we provide hardware maintenance for your remote locations as well.
SOMA Computer, Inc.'s strategic relationships with leading network communication manufacturers gives us direct contact with their technical service representatives and access to their technical repositories. This allows us to provide our clients with an elite level of service and expertise that is hard to match. Our Technical Services offer you the comfort of knowing that your investment is well protected.

Warranty and Maintenance - SOMA Computer, Inc. will provide maintenance support services to for the installed LAN and honor the manufacturers' warranties for the manufacturers' warranty periods. This service normally includes the depot repair of hardware components.

Further, the manufacturers' warranties do not cover the cost of on-site spares or replacement parts. The warranty period will commence after System Acceptance. Existing components that are not covered under a maintenance contract are handled on a time and materials basis unless otherwise accommodated.

 
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Philadelphia Office
P.O. Box 29275
Philadelphia, PA 19125
Phone: 888-958-5628
Fax: 562-735-0755

 

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